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Building a Positive Team Culture

Building a Positive Team Culture

On 20th August I attended a workshop held as part of my organisation’s internal training program. The topic was “Team Culture”, which is defined as how are things done around here.

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Posted by on August 22, 2014 in Uncategorized

 

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Open Communication

The following notes are taken from an in-service training session provided at my organisation in 2014. Read the rest of this entry »

 
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Posted by on June 30, 2014 in Uncategorized

 

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d.school Customer Experience Methodology

d.school Customer Experience Methodology

I recently had the chance to learn something about the d. school methodology of customer experience journey mapping. Read the rest of this entry »

 
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Posted by on April 14, 2014 in Uncategorized

 

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The Collaborative Consumption Movement

The Collaborative Consumption Movement

Lauren Anderson presented at Oracle CloudWorld on the collaborative consumption movement.  The conference was held in Melbourne on the 4th March 2014.  Lauren provides a glimpse into the collaborative revolution. Read the rest of this entry »

 
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Posted by on March 11, 2014 in Uncategorized

 

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Deloitte Tech Trends 2014 – top disruptors, enablers and exponentials

Deloitte Tech Trends 2014 – top disruptors, enablers and exponentials

How do organisations prepare themselves for the next technological revolution?  The Deloitte Tech Trends 2014 report gives us some pointers about aspects of our IT work that we need to focus on this year.

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Posted by on March 6, 2014 in Uncategorized

 

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Catriona Wallace on Customer Experience (CX)

Notes from a presentation at Oracle Cloud World on 4th March 2014. Read the rest of this entry »

 
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Posted by on March 5, 2014 in Uncategorized

 

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David Rock at Oracle Cloudworld

David Rock at Oracle Cloudworld

David Rock, author of Your Brain at Work (2009), asked us how we develop good leaders in our teams.  Leadership development is one of the most important aspects to consider in the workplace, as most people would prefer to have a better boss than a pay rise.  So therefore, developing good leaders is a significant factor in increasing productivity.  Yet growing talent is one of the weakest skills of managers, it rates lowest on a list of manager competencies. Read the rest of this entry »

 
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Posted by on March 5, 2014 in Uncategorized

 

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